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Outcomes shipped

Production stories. Not slideware.

Six production stories — every one a system that ships, governed, on the client's stack. Below them, 15 agentic AI patterns for CRM, ERP & billing. Filter by sector or pillar.

21 stories12 sectors5 pillars15 agentic patternsIllustrative · pending real data

Featured · 11 weeks

EU insurer · Claims & underwriting · Agentic AI

Claims triage and underwriting a regulator and a board signed together.

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Outcomes in motion

Production stories, end to end.

Financial services

A ten-day close becomes a continuous, audit-ready close.

Claims triage and underwriting a regulator and a board signed.

Margin discipline across a planetary supply chain.

Telecoms & media

Agentic care that answers and acts — not just routes.

Agentic project controls that respect site reality and the contract.

Travel & leisure

Service and operations at peak-season scale — agents that act.

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EU financial group · autonomous close

From a ten-day close to a continuous, audit-ready close.

Autonomous agents reconcile, match and post across entities; humans approve exceptions only — a ten-day month-end becomes a same-day, audit-ready close.

Financial servicesAgenticEU AI Act

EU insurer · claims

Claims triage AI a regulator and a board signed off — together.

Risk-tiered models with documented evaluation; human-in-the-loop policies aligned with the EU AI Act.

InsuranceTrustEU AI Act

EU retailer · promotion design

From quarterly slide reviews to weekly, model-assisted promotion design.

Agentic loop between brand, ops and pricing — with the brand voice and policy guardrails the team already trusts.

CPG & retailData & BI

EU carrier · agentic care

Agentic AI in customer care that answers and acts — not just routes.

LTV-aware agents in voice and chat with the right offer at the right surface — sovereign, with EU residency.

Telecoms & mediaAgenticGDPR-native

EU contractor · project controls

Agentic project controls that respect site reality and the contract.

Agentic scheduling, procurement and RFI/submittal handling reconcile site progress against the programme and the contract — daily, not monthly.

ConstructionAgenticISO 27001

EU travel group · disruption ops

Agentic care that answers and acts through disruption — not just routes.

Through weather and strikes, agents resolve changes, refunds and rebookings end to end inside the booking and ops systems — escalating only true exceptions.

Travel & leisureAgenticGDPR-native

FMCG & Manufacturing · agentic

Autonomous Order-to-Cash Reconciliation

Stop rejecting orders over pricing mismatches. Celthrac's agentic AI reads the contract, validates the deviation, and posts the correction — across Salesforce and SAP S/4HANA.

FMCG & ManufacturingCeligoAgentic

Telecom & Service · agentic

SLA Breach Prediction & Resource Escalation

Stop paying SLA penalties you could have seen coming. Celthrac's agentic AI forecasts breaches 12–24 hours out and reallocates field resources before the clock runs out.

Telecom & ServiceCeligoAgentic

FMCG & Energy · agentic

Dynamic Inventory & Procurement Automation

Turn CRM pipeline velocity into supply-chain action. Celthrac's agentic AI predicts stockouts from sales signals and drafts ready-to-issue purchase orders automatically.

FMCG & Energyn8nAgentic

Finance & Close · agentic

Smart Revenue Accruals & Month-End Close

Give your finance team their month-end back. Celthrac's agentic AI parses contract obligations, verifies delivery, and posts revenue schedules with audit-ready notes.

Finance & CloseCeligoAgentic

Energy & Utilities · agentic

Automated Vendor Onboarding & Compliance Validation

Onboard complex vendors in hours, not weeks. Celthrac's agentic AI reads tax certificates and safety clearances, verifies them against registries, and builds clean master records.

Energy & UtilitiesCeligoAgentic

Facility & Assets · agentic

Predictive Maintenance & Automated Work Orders

Turn 'compressor vibration on level 3' into a precise, parts-validated work order. Celthrac's agentic AI bridges human complaints and industrial asset data automatically.

Facility & AssetsCeligoAgentic

Cross-vertical · agentic

Cognitive Cross-Platform Data Deduplication

'Acme International' and 'Acme Intl., LLC' are the same customer — and your match rules can't tell. Celthrac's agentic AI uses semantic reasoning to keep master data clean.

Cross-verticaln8n or CeligoAgentic

Travel & Logistics · agentic

Dynamic Profit-Optimized Quote-to-Cash

Stop quoting blind to real costs. Celthrac's agentic AI checks live ERP COGS against customer tier the moment a quote is built — protecting margin on every bid.

Travel & LogisticsCeligoAgentic

Finance & Travel · agentic

Contextual Expense Auditing & Corporate Fraud Detection

Catch the out-of-policy charge a calculator can't. Celthrac's agentic AI audits expenses against business intent — cross-checking CRM context and ERP budgets, not just dollar limits.

Finance & Traveln8nAgentic

IT & Integration · agentic

Intelligent Self-Healing Integration Workflows

Stop losing data to schema drift and bad fields. Celthrac's agentic AI catches the failure, corrects the payload, and restarts the job — then logs exactly what it changed.

IT & IntegrationCeligo Ora / n8n Advanced NodesAgentic

SaaS & Billing · agentic

Real-Time Usage Metering Validation & Anomaly Triage

Bad usage data means wrong invoices and churn. Celthrac's agentic AI validates consumption against customer baselines before billing — quarantining anomalies, billing clean data.

SaaS & Billingn8nAgentic

SaaS & Subscription · agentic

Context-Aware Dunning & Revenue Recovery

Don't send a cold collection notice to your best account. Celthrac's agentic AI tailors every payment-recovery path to the customer's value, sentiment, and history.

SaaS & Subscriptionn8n or CeligoAgentic

Enterprise SaaS · agentic

Contract-to-Billing Proration & Co-terming Orchestration

Mid-cycle upgrades break rigid billing logic. Celthrac's agentic AI calculates exact proration and keeps billing, contract, and ERP deferred revenue perfectly in sync.

Enterprise SaaSCeligoAgentic

E-commerce & SaaS · agentic

Multi-Jurisdictional Tax Compliance & Nexus Resolution

Conflicting addresses across CRM, ERP, and billing break tax accuracy. Celthrac's agentic AI normalizes location data and resolves nexus rules on every transaction.

E-commerce & SaaSCeligoAgentic

E-commerce & Travel · agentic

Chargeback Mitigation & Automated Evidence Assembly

Beat the chargeback deadline. Celthrac's agentic AI pulls service logs, contracts, and delivery proof across systems and files a structured dispute package automatically.

E-commerce & Traveln8nAgentic

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Stories thatshipped.

Six production outcomes and fifteen agentic patterns. Pick the closest — we'll walk you the same path with your team.